Data security & backup
We use powerful, efficient and secure 100% UK based data centre to store your data. According to the hosting service provider, all of their servers are located in an ex-MOD bunker outside of London and the M25. It's 25m underground and has 3m thick concrete walls and N+1 power and cooling. There's 24/7 security and CCTV, a 2m barbed wire fence, ex-MOD/police staff, and comprehensive hardware & software firewalls.
We take your privacy and data security very seriously. 256 bit encryption is used to protect your information and data from unwanted access or to transmit data confidentially. Legal Workspace is protected by SSL. The SSL encryption protocol secures communication over the Internet.
It is very important to protect your data from sudden loss. We take a daily backup of your complete data to a separate location. We store your backup copy of data in encrypted form. We use 256-bit Advanced Encryption Standard (AES) to provide a stronger level of security to protect data from unauthorised access.
UK based support
We understand the need to speak with a real person who can provide a fast response to your questions. For this reason, we have created extended support hours where you can call and speak directly to our UK support team. Our support team are friendly and experienced in all aspects of our software, and have direct access to the development team to ensure that your support needs can be handled quickly and efficiently.